- We offer free shipping for orders over $99. You must use code FREESHIP. This discount will not combine with other offers. If your order has automatic discounts the free ship code will not work. Please note, when you choose free shipping we will use the most economical method for shipping. If you need your order delivered within a certain timeframe it is recommended you choose a paid service for shipping. Free shipping service typically requires a 2-8 day delivery timeframe.
- If you return an item we will deduct the shipping costs from your refund.
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We make it a priority to ship all orders on the same day they are received. Orders received after 11am EST will be shipped the following day. Please note that if your order is submitted after 11am EST on a Saturday, it will be shipped on the next business day, which is Monday. Please consider USPS holidays when expecting your order, as these may affect shipping times.
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While we strive to ship orders promptly, there may be occasional one-day delays. This can occur for various reasons, such as differences between the shipping and billing address or inquiries about your order.
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For Express shipping, please contact us to confirm its availability. Certain items may require direct ordering from the manufacturer, potentially causing a delay in shipping.
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It's important to note that while we aim to provide timely shipping, we cannot guarantee specific delivery times. Any delivery dates provided by USPS are estimates and not guarantees. We are not responsible for packages that are redirected during shipping. If you have tracking questions, you can reach out to us or contact the US Postal Service or your local post office. The information you receive from the USPS website is the same information we have.
- All orders, whether domestic or international, military, Hawaii, or Alaska, are shipped through the United States Postal Service (USPS) or UPS. Please select the shipping service that best suits your needs during the checkout process. We are located in southern New Jersey.
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Once your order is handed over to USPS, we are not responsible for lost, stolen, or damaged packages after delivery. We are also not responsible for technical delays between when you submit your order on our website and when we receive it.
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You can purchase Guide Package Protection to insure your package. If you do not select that service we are unable to assist you with lost or stolen packages.